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efficiency. Have hands-on experience managing support agents and is well-versed in live chat tools like Zendesk and Intercom... fluently in English, both written and spoken. Oversee support workflows using tools like Zendesk , Intercom, or equivalent...
in an IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk , ServiceNow...
implementation or engineering roles; experience with Intercom, Zendesk , FreshDesk, HelpScout or similar customer messaging / customer...
: you challenge status quo and strive to improve response times and employee experience. Experience using JIRA, Zendesk , Intercom...
Data Maintain accurate customer data using suitable tools (e.g. Salesforce, Zendesk etc.) to provide accurate revenue...
. Respond to customer calls and queries via the Zendesk system. Log faults accurately and liaise with the Product team... service performance using Zendesk reporting tools. Manage and respond to customer reviews on platforms such as Trustpilot...
Data Maintain accurate customer data using suitable tools (e.g. Salesforce, Zendesk etc.) to provide accurate revenue...
abilities; comfort working with platforms like JIRA, Zendesk , or Monday.com. Strong communication, organizational, and time...
to detail. Familiarity and experience with Zendesk , Office 365, and Insurance CRMs is preferred. Ability to multitask... with Zendesk , Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe...
engagement space Knowledge of tools like HubSpot, Notion, Slack, Zendesk or Zapier If you’re a experienced Sales/Partnership...
like Zendesk or Looker is preferred, but not essential We don't expect you to meet every requirement. If you're excited...
. Experience with Salesforce Service Cloud, Zendesk , Service Now and other enterprise Helpdesk platforms is a nice...
with customer portals or B2B platforms desirable Familiarity with CRM systems desirable (e.g., HubSpot, Zendesk ) You'll...
Familiarity with CRM systems desirable (e.g., HubSpot, Zendesk ) You'll be joining a supportive, tight-knit team where you'll...
- today we use Salesforce, Vitally, Zendesk , and PostHog, as well as our own billing system. In the future this may just...
as a point of contact for guests with access requirements online via Zendesk and at the live event, offering assistance...
-such as Salesforce, Gainsight, Zendesk , WorkRamp, Mindtickle, or Highspot. Familiarity with leveraging AI/ML tools to personalise...
and integrating our Salesforce platform as we complete our migration from Zendesk , ensuring it empowers our Trust and Safety... from Zendesk to Salesforce, focusing on data/process migration and custom solution development. Participate in all phases of the...
like Intercom Fin, Zendesk AI, Zapier — and can partner confidently with engineering, product, or data teams to make automation work...
, written, and interpersonal communication skills in English Experience with CRM systems like Zendesk or similar tools...
to better team performance. SalesForce and Zendesk experience. Working knowledge of ITIL® is preferred, certification...
Experience with Zendesk preferred Ability to utilize knowledge base to provide support to customers Proficient in Microsoft 365...
ticketing system (Zendesk ) to ensure clear audit trail Working as part of a customer support team collaborating with colleagues... own workload based on issue prioritisation. Desirable: Zendesk software. SQL. Linux O/S. Windows Server...
Experience with ticketing systems (e.g. Freshservice, Zendesk , ServiceNow) A proactive attitude, solid troubleshooting ability...
with measurable results. You have a strong technical fluency with AI-enabled CX tools like Intercom Fin, Zendesk AI, Zapier — and can...
