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satisfaction across all platforms (Zendesk , Google, Home views, Hubspot). Achieve budgeted targets for occupancy, pricing, revenue...
efficiently using Zendesk Serve as the escalation point for complex technical issues, driving timely resolutions and maintaining... with incident management platforms (Zendesk preferred) Team-centric leadership approach - focused on supporting and collaborating...
with support ticketing platforms; Salesforce and Zendesk preferred Ability to work extended hours and on weekends...
experience working in a customer support role Have worked with a CRM system such as Zendesk , Freshdesk, Intercom...
experience working in a customer support role Have worked with a CRM system such as Zendesk , Freshdesk, Intercom...
Experience with MS Office, especially Excel, and desirably with MS Dynamics 365 Business Central Experience with Zendesk ...
for improvement. Drive customer satisfaction across all platforms (Zendesk /Google/Homeviews). Achieve set targets for occupancy...
and Zendesk . Our technology connects to SaaS applications, detects the most critical sensitive data risks, and put automated...
working with CRM or ITSM tools such as Zendesk or ServiceNow Applied experience of structured query language Knowledge in...
for improvement. Drive customer satisfaction across all platforms (Zendesk /Google/Homeviews). Achieve set targets for occupancy...
, Pipedrive, Zendesk , Intercom…) You have been working for a B2B SaaS company for at least 3 years You are empathetic...
, coding, accessibility and Web Standards. Cosmos DB Content Management tools; Help Site Content, Zendesk Guide. Javascript...
support tools like Zendesk and know how to set up and optimise them for success. These requirements are a guide...
years of experience in a customer support role, ideally with experience using Zendesk or similar ticketing systems. Problem...
for improvement. Drive customer satisfaction across all platforms (Zendesk /Google/Homeviews). Achieve set targets for occupancy...
. Drive customer satisfaction across all platforms (Zendesk /Google/Homeviews). Achieve set targets for occupancy, revenue...
to payroll approvals Act as first line support for Switzerland & Italy payroll related queries via Zendesk ticketing system...
Specification Customer support experience (Intercom, Crisp, Zendesk , etc.) Experience automating support processes Great...
experience with tools like Intercom, Zendesk , Atlassian * Previous experience in a brokerage/investment company Fluency in...
would be a plus if you have: Experience with Zendesk and/or HelpScout, as both are critical tools in our support operations. Experience implementing new...
and industry knowledge Previous experience with tools like Intercom, Zendesk , Atlassian * Previous experience in a brokerage...
. Our technology is utilized by major global companies such as Uber, Zendesk , and Harley-Davidson to manage and automate...
Experience with helpdesk software eg. Jira, Zendesk , Freshservice and CRM software, such as Salesforce Sales cloud...
and communication Experience working with relevant tooling including ticketing systems such as Zendesk and ServiceNow, and dashboard... tools such as Zendesk Explore and Tableau Demonstrated ability to communicate customer issues in a meaningful way...
and spreadsheets/CSV files. You are open to learning new systems or familiar with Zendesk , CAP, Jira ticketing, Slack, Looker...
