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, and complaint responses. Track client issues and feedback using internal systems like Zendesk . Collaborate with internal... in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Experience with Zendesk or similar ticketing systems or working...
Zendesk . Support customers with enquiries, product information, and account management. Manage workload effectively...
effectively. Nice to Have: Experience with remote support tools and ticketing systems (Zendesk , Freshdesk). Background...
of legislation, you’ll help us unlock the full potential of Zendesk , improving experiences and driving self-service solutions.... Zendesk Platform Maintenance Configure and maintain Zendesk components (triggers, automations, views, forms). Support...
. About you Experience working with online systems and supporting system development (CRM, Zendesk or similar) Strong operational, project...
-suite Experience working with Salesforce & Web-based technologies Experience with Intercom, Slack, Quicksight, Zendesk ...
(Zendesk , Freshdesk, ServiceNow, etc.). Analytical problem-solving skills with a structured approach to troubleshooting...
development Familiarity with ticketing systems (e.g., Zendesk , Freshdesk) and CRM tools like HubSpot Working knowledge of HTML...
Control Systems is mandatory. Familiarity with Uptick and Zendesk (our administration tools) is desirable. Experience...
with digital tools and learning about APIs and portals. Familiar with systems such as Jira, Confluence, Zendesk , or similar...
. At least two years' experience in application support Familiarity with ticketing systems, such as ZenDesk or FreshDesk Basic...
systems and other customer support software (Zendesk , Freshdesk, Intercom, Hubspot, Salesforce) Ability to work in a fast...
Service Management or Zendesk . Familiarity with user acceptance testing, system upgrades and software version management...
clients (by phone) and customers (via email and Zendesk chat). Troubleshoot technical issues using remote support tools...
such as HappyFox or Zendesk Recommend opportunities to improve the overall IT strategy. Management and support for privileged account...
to employee and HR inquiries via case management systems (e.g., Zendesk ). Provide strategic direction and manage escalated...
to employee and HR inquiries via case management systems (e.g., Zendesk ). Provide strategic direction and manage escalated...
-solving calmly. Experience using CRM or ticketing systems (e.g. Zendesk , Shopify, HubSpot). Proficient with Microsoft Office...
-functional collaboration. Store Operations & Administration Oversee critical store requests and issues via Zendesk /Raven...
Support - Familiarity with platforms such as ServiceNow, Remedy, Zendesk , or similar CRM/ticketing systems for efficient...
, or ecommerce (email-focused) Familiarity with customer service platforms and email systems (Zendesk experience essential...
services. Strong knowledge of telephony and digital messaging platforms (Zendesk /AWS/Twillio). Excellent leadership, coaching...
in everything you do. Tool-savvy - Confident using online tools and web applications; experience with Zendesk or JIRA is a plus. Proactive...
Party IT Support to provide support to all stores. · Respond to all Zendesk (Ticket System) requests daily, ensuring...
, or SaaS platform operations. Experience implementing or optimizing ticketing and triage systems (Zendesk , Jira Service Desk...
