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Showing 94 jobs

Contact Centre Operations Manager


  • Live Nation Entertainment
  • United Kingdom
  • Wed, 12 Feb 2025 03:22:30 GMT
    on NA performance and volumes real time. Develop a good understanding of Zendesk, smart help and outlier forms and how data can be used... using Zendesk Strong leadership and communications skills. Conducts thorough searches for information when reviewing...


Operations Manager - Insurtech


  • Calibre Candidates
  • London
  • Wed, 12 Feb 2025 02:16:21 GMT
  • £70000 - 80000 per year
    Use of a customer support tool such as Zendesk is essential Benefits Share options 25 days holiday + BHs Excellent career...


Desktop Support Specialist


  • Omega Resource Group
  • Bolton, Greater Manchester
  • Wed, 12 Feb 2025 00:32:09 GMT
  • £25000 - 26000 per year
    and track IT support tickets in a ticketing system (e.g., Zendesk, or similar). Document troubleshooting steps and solutions...


Senior Customer Experience Specialist - Payroll - FTC


  • HiBob
  • Finsbury, City of London
  • Sat, 08 Feb 2025 23:35:46 GMT
    Experience using tools such as; Zendesk, Slack, & Asana Experience working with APIs and integrations Serve as the primary...


Services Admin (Bilingual - English/French)


  • Yext
  • London
  • Sat, 08 Feb 2025 04:56:41 GMT
    customers with every interaction Experience with Zendesk or other help desk software Proficient in Excel; ability to audit...


Services Admin (Bilingual - English/German)


  • Yext
  • London
  • Sat, 08 Feb 2025 00:51:41 GMT
    customers with every interaction Experience with Zendesk or other help desk software Proficient in Excel; ability to audit...


Project Consultant


  • In Technology Group
  • London
  • Thu, 06 Feb 2025 07:32:59 GMT
  • £35000 - 45000 per year
    is now looking to kick on in a new role. The client: Our client is a Zendesk Premier Partner & customer engagement & support specialist... with over 700 successful deployments over the past 10 years. The Zendesk suite of products provides the basis of their technical...


Technical Support Specialist - API


  • Iconic Resourcing
  • Edinburgh
  • Thu, 06 Feb 2025 06:18:34 GMT
  • £39000 per year
    as you grow into the role. What You'll Do Provide first-line technical support via Zendesk, assisting partners with API...


Client Success Coordinator


  • Ovation Incentives
  • Chesterfield, Derbyshire
  • Thu, 06 Feb 2025 00:58:30 GMT
  • £25000 per year
    ) Ability to speak another language Experience with Freshdesk/Zendesk, JIRA, Microsoft Teams or similar systems (although full training...


Part Time Customer Service Administrator


  • Specialist Recruit
  • Dorking, Surrey
  • Wed, 05 Feb 2025 08:05:13 GMT
    ) Familiarity with platforms like Zendesk, Gorgias, or similar customer service tools Experience with Shopify or other similar...


Merchant Care Analyst, Mandarin Speaking


  • Checkout.com
  • London
  • Wed, 05 Feb 2025 06:02:46 GMT
    ., Zendesk, Salesforce) and CRM tools. Proven ability to work independently as well as collaborate effectively across teams...


Project Manager


  • In Technology Group
  • Middlesbrough, North Yorkshire - North East England
  • Wed, 05 Feb 2025 05:35:04 GMT
  • £35000 - 40000 per year
    services teams to ensure efficiency and growth. The client: Our client is a Zendesk Premier Partner & customer engagement... & support specialist with over 700 successful deployments over the past 10 years. The Zendesk suite of products provides the...


Customer Experience Performance Leader


  • Holland & Barrett
  • Nuneaton, Warwickshire
  • Wed, 05 Feb 2025 03:46:57 GMT
    techniques Familiarity with CRM systems and customer contact platforms specifically Zendesk, Calibrio and CX Engage. Excellent...


Technical Support Specialist (Bilingual - English/Italian)


  • Yext
  • London
  • Sun, 02 Feb 2025 05:51:10 GMT
    is a plus Knowledge of ZenDesk Strong problem-solving orientation Proficient in data analysis and manipulation Diligent, organised...


Customer Service Advisor - Liphook


  • Rocksteady Music School
  • Liphook, Hampshire
  • Sun, 02 Feb 2025 04:52:25 GMT
  • £23000 per year
    managing customer interactions through omni channels i.e., calls, emails, chat, social. (Zendesk experience preferred...


Digital Customer Self-Service Manager


  • Arbor Education
  • Leeds
  • Sat, 01 Feb 2025 23:59:27 GMT
  • £40000 - 45000 per year
    Ultimate AI, is highly preferred. Proficiency in data analysis tools (e.g. Google Analytics, Zendesk Explore and/or Gainsight...


Contact Centre SaaS Administrator


  • loveholidays
  • London
  • Sat, 01 Feb 2025 23:56:44 GMT
    system (Zendesk, Salesforce, Freshdesk, Zoho etc..) Strong working knowledge of UJET and/or transferable knowledge...


IT Support Engineer EMEA - Maternity Cover (12 months)


  • Wyndham Hotels and Resorts
  • London
  • Sat, 01 Feb 2025 23:09:38 GMT
    ., Zendesk, ServiceNow, JIRA, Assyst) Experience in troubleshooting advanced network, applications and printing problems related...


ICT Applications Manager


  • Unicef
  • London
  • Sat, 01 Feb 2025 03:40:35 GMT
  • £52000 per year
    and skills. Any of the following: SharePoint Unit 4 Salesforce Zendesk Visio Asana Change and release management...


ICT Applications Manager


  • Harris Hill
  • Stratford, East London
  • Sat, 01 Feb 2025 02:17:07 GMT
    : Applications: SharePoint, Asana, Zendesk, Unit4 ERP, Salesforce, Visio, Microsoft Office 365, Microsoft Copilot. Technical...


Technical Account Consultant


  • ZeroFox
  • London
  • Fri, 31 Jan 2025 23:04:43 GMT
    in English and Arabic languages Skill with various workflow tools: JIRA, SQL, SalesForce, Google Apps, Zendesk Bachelor...


Senior Technical Writer


  • Checkout.com
  • London
  • Fri, 31 Jan 2025 05:16:56 GMT
    comfortably make changes to the API reference. You are familiar with our Zendesk implementation and are comfortable making minor... with different technologies in the discipline (Docs-as-code, GitHub, Jira, and ZenDesk) You put users at the heart of your work...


IT Support Engineer


  • Source Group International
  • Oxford
  • Fri, 31 Jan 2025 05:06:30 GMT
  • £30000 - 35000 per year
    IT Support Engineer Act as the first point of contact for technical inquiries via Zendesk, email, or phone. Diagnose... in Zendesk, ensuring prompt responses and resolutions while analyzing trends to enhance processes. Support project delivery...


QA Engineer


  • MirrorWeb
  • Greater Manchester
  • Thu, 30 Jan 2025 23:29:11 GMT
    with tools like Zendesk, JIRA, or web crawlers. A background in working with digital collections or archives. At MirrorWeb...


Resident Manager - BTR


  • Deverell Smith
  • Lewisham, South East London
  • Thu, 30 Jan 2025 08:20:19 GMT
  • £31000 - 32000 per year
    satisfaction across all platforms (Zendesk/Google/Homeviews). Achieve set targets for occupancy, revenue, and Net Promoter Scores...