increases with length of service Duties and Responsibilities: Managing and monitoring Zendesk tickets, ensuring queries... with the ability to manage multiple priorities Proficiency in Microsoft Office, particularly Excel Experience using Zendesk...
and compliance. 2. Act as the first/second line support for Finance Technology Solutions utilising the Zendesk solution. To manage.... Zendesk) Proficiency in SQL Experience with system integration such as APIs. Experience of working with Unit4 ERP...
with ticketing systems (Jira, Zendesk, Freshservice). Awareness of security best practices (ISO27001, SOC2). What Can you expect..., PowerShell, Bash, Python, Jira, Zendesk, Freshservice, ISO27001, SOC2, IT Support, Helpdesk, Troubleshooting, Hardware, Software...
support is delivered across all channels (Zendesk, Slack, etc.) Conduct regular 1:1s and performance reviews; provide.... Strong working knowledge of Zendesk and Slack. Confident coaching others and comfortable giving and receiving constructive feedback...
and Zendesk. It’s a full-time, remote role for someone who’s highly organised, proactive, and confident working independently... with warmth and a solution-first mindset Overseeing our Zendesk and WhatsApp Business channels to ensure fast, consistent...
and Zendesk. It's a full-time, remote role for someone who's highly organised, proactive, and confident working independently... with warmth and a solution-first mindset Overseeing our Zendesk and WhatsApp Business channels to ensure fast, consistent...