and ERP systems such as Zendesk, Dynamics 365, SAP, or Oracle to manage orders and customer interactions. Leverage software.... Familiarity with CRM/ERP systems (e.g., Zendesk, Dynamics 365, SAP, Oracle)....
, and customer training platforms (HubSpot, Zendesk, etc.) Technical aptitude—able to guide users through configuration... and with customers, accelerating resolution and collaboration. Zendesk – To manage customer support tickets, monitor resolution...
. Respond to customer calls and queries via the Zendesk system. Log faults accurately and liaise with the Product team... service performance using Zendesk reporting tools. Manage and respond to customer reviews on platforms such as Trustpilot...
, Notion, Slack, Zendesk, or Zapier. Comfort with CRM hygiene, data reporting, and partner pipeline tracking is key... – Cross-team communication Zendesk – Support collaboration and ticket tracking Zapier & AI Tools (nice to have) – Workflow...
or emails. This is tracked via Zendesk. As we are a small team and due to the inconsistency of the logistic demands... concerns accordingly Respond to customer Shipping enquiries via email or telephone, on Zendesk Reading and reporting...
to detail. Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred. Ability to multitask... with Zendesk, Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe...
we offer across the UK, Europe, and India. We build and manage the tools our contact centres rely on, from our Zendesk CRM to our Chat... how to manage content, perhaps using tools like Zendesk Guide, and you can navigate G-Suite or Microsoft Office with ease...
